How It Works

At Los Angeles Watch Repair Company, we provide services for all brands, models, and types of watches. We have access to the inventory of one of the largest suppliers of watch parts in California, and we pass on the savings to our customers.

You can send in your watch for a repair estimate. The estimate is free, and there is no obligation to have the watch repaired by us. If you decide you do not want the watch repaired by us, we will ship it back to you for free.

Here’s how it works:

Step 1: You Ship the Watch to Us
you-ship-the-watch-to-us-01Secure the watch properly in a box and ship it to our address:

Los Angeles Watch Repair Company
635 S. Hill St. Suite 201
Los Angeles, CA 90014

Please use proper packaging and do not use watch boxes or paper packages. Please insure the package, as our company is not responsible for any loss or damage to the watch during the shipping process.

 


we-provide-a-repair-quote-01Steps 2: We Provide a Repair Quote
After receiving your watch, we will first tag the watch with a special number and information. We thoroughly examine it to see what needs to be done. Next, we will provide an estimate of the repair costs by email or phone. Without your approval, no service will be done. If you are not happy with the quote, we will ship your watch back to you for free. If you approve the quote, we will send you an invoice through PayPal. You will have the option to pay through PayPal, personal check, or credit card.

 

 

Step 3: We Service the Watch
we-service-the-watch-01

Our team of watch repair specialists, with combined experience of over 50 years, will work on your watch to make sure everything works properly.

 

 


 

we-do-a-quality-check-01Step 4: We Do a Quality Check
Once the watch is assembled, we test everything to make sure it works properly.

 

 


 

Step 5: We Clean the Watch
we-clean-the-watch-01

When we are satisfied that the watch is working properly and is in good condition, we properly clean and polish it. We will do a basic steam cleaning of the watch and replace the battery free of charge.

 

 


 

we-return-the-watch-back-to-you-01Step 6: We Return the Watch Back to You
Finally, we return the watch back to you. We require adult signature on all deliveries.